FREQUENTLY ASKED QUESTIONS
LICENSING
Once you add a font product to your cart, you can select the coverage you need.
➊ Begin by choosing the Organization Size that best applies to you or your organization. Then choose licenses based on your needs:
➋ A Desktop License covers use in design tools and the creation of outputs such as print, images, video, and non-editable PDFs.
➌ A Web License covers self-hosted use on live websites. (Desktop & Web Licenses purchased together receive a 25% discount.)
➍ The Omni Expansion Pack comprehensively (and affordably) extends your licensing coverage. It allows for font use in apps, games, ebooks, digital products, brand systems, and more. [Learn more]
It’s completely fine to start simple, and then expand your license later if your needs grow.
If your workflow includes both designing with the fonts and using them on a website, then yes, you’ll need both.
The Desktop and Web licenses cover different use cases, so they’re licensed separately.
Many customers purchase them together, and a 25% bundle discount is applied automatically.
The Omni Expansion Pack extends your license to cover broader, real-world applications where fonts become part of a product, platform, or brand system.
This includes use in:
- apps, games, and software interfaces
- websites with interactive or embedded font usage beyond standard web deployment
- digital products such as templates, tools, or downloadable content
- e-books and interactive publications
- video, motion graphics, broadcast, and film
- advertising campaigns and branded content
- packaging, merchandise, and physical products
- environmental graphics and installations
- brand systems, including logos, wordmarks, and identity assets in commercial use
Omni builds on your base license (Desktop, Web, or both) and provides a single, comprehensive expansion for these extended use cases — rather than requiring multiple piecemeal permissions.
If your project moves beyond static design outputs or standard website use into products, platforms, or brand systems, the Omni Expansion Pack is typically the right fit.
The Omni Expansion Pack can be added at any point as an upgrade to your existing license. Contact us before purchasing so we can provide an upgrade code that gives you the best possible pricing.
Yes, this is a very common and fully supported use.
You can use the fonts to create work for clients, whether that’s branding, design, or production.
The only limitation is that the font files themselves don’t transfer with the work. If a client needs ongoing access to the fonts, they’ll need to purchase their own license.
Yes, with the Omni Expansion Pack.
Branding is a special case because it represents a company or product at scale. If the fonts are part of a logo, wordmark, or identity system in active use, that falls under Omni.
Yes, you are permitted to convert text to outlines and modify those outlines as part of your design process. That’s a normal part of working with type.
You are not allowed to modify (or distribute) PSY/OPS fonts. Please contact us if you have a project that requires a modified PSY/OPS font.
Your Web License covers websites that you or your organization own or directly control.
For example, if you run multiple sites under the same company or brand, those are generally covered.
It doesn’t extend to client websites or unrelated third-party projects. In those cases, each organization or project should have its own license.
Yes, PSY/OPS licenses are designed to grow with you.
If your needs expand, you can upgrade at any time. For things like moving to a larger organization size or adding the Omni Expansion Pack, we’ll credit what you’ve already paid toward the new license.
The bundled pricing for Desktop + Web licenses is designed for combined purchases, so it doesn’t automatically apply when those licenses are added separately over time.
If you’re planning an upgrade, please contact us before purchasing so we can apply any available credit up front and ensure you receive the most efficient pricing. Upgrade credits are intended to be applied prior to purchase and may not be available afterward.
No. PSY/OPS licenses are one-time purchases, not subscriptions.
Once licensed, you can continue using the fonts for the permitted purposes indefinitely. If your needs expand (for example, adding web use or broader applications), you can upgrade your license at any time.
It depends on how the fonts are being used.
If you are creating designs using PSY/OPS fonts and exporting them as final outputs (e.g., images or PDFs), that’s generally fine under a Desktop License.
However, uploading PSY/OPS font files to cloud-based design platforms — such as Canva, Figma, or Adobe Express — in a way that makes them available to others is not permitted. In those cases, each organization or user would need to obtain their own license.
If you’re unsure how your intended use fits within these guidelines, feel free to reach out to us.
Yes, but only for the purpose of producing a specific, final output.
You may temporarily provide font files to a service bureau or print provider so they can complete a job on your behalf. The fonts should not be retained, reused, or added to their systems beyond that project.
If ongoing use or broader access is required, the service provider should obtain their own license.
Yes, within your licensed organization.
You may host PSY/OPS fonts on an internal font server or similar system for use by employees of the licensed organization, provided that access is limited to that organization and covered by the appropriate license.
Fonts must not be made accessible to external users, clients, or other third parties through a shared server, cloud library, or similar system. Each organization must obtain its own license for use of the Font Software.
If you have a specific setup in mind, we’re happy to help clarify what’s appropriate.
PURCHASING & SUPPORT
The type testers on our site’s specimen pages allow you to preview your own text snippets using a range of display settings.
We don’t offer evaluation fonts, per se — but if you have a special typographic need, especially for a branding project, drop us a note and we’ll see what we can do!
Yes. We offer discounted licensing for students and educators (-20%), and nonprofit organizations (-15%).
You can select the special pricing that applies to you when you add items to your cart.
Just make sure to complete the checkout process with your school or NPO email address to fully validate your license with us.
Because font software is a digital product that can be immediately downloaded and used, purchases are generally considered final.
That said, we want things to work well for you. If you’ve run into a genuine issue — such as a technical problem or an accidental purchase — please let us know. We’re happy to review the situation and, when appropriate, help find a reasonable solution.
Depending on the circumstances, this may include a replacement, store credit, or a partial refund.
FONTS / TECHNICAL
Our standard desktop fonts are delivered in OpenType (OTF) format for both Mac and Windows.
If you require TrueType or legacy formats, feel free to contact us.
Webfont packages typically include modern formats such as WOFF and WOFF2.
Most classic PSY/OPS fonts include support for Western European languages, though upcoming versions will expand language support.
Newer fonts (many of which are labeled Pro) extend support to Central European languages, and select families include Greek and Cyrillic.
In the left sidebar of our main Typefaces page, you can expand the Advanced Filters at the bottom and search using the Languages dropdown.
If you need specific language coverage, just ask. We’re happy to confirm.
Yes. Our OpenType fonts work on both Mac and Windows systems. And Linux!
Rendering may vary slightly between environments, but character support and functionality remain consistent.
PSY/OPS webfonts are designed for self-hosted use and can be integrated into your site using standard CSS methods (such as @font-face).
For best results:
- Use WOFF2 (and WOFF as a fallback) for all web use. Desktop formats (OTF and TTF) are not licensed for direct use on websites.
- Include
font-display: swapto ensure text remains visible while fonts load - Limit the number of font files to only the weights and styles you actually use
- (Optional) Subset fonts to include only the character ranges your project requires
For performance, reliability, and license compliance:
- Host font files on your own server
- Avoid exposing font files via direct download links
- Store fonts in non-indexed directories where possible
- Do not include font files in publicly editable or downloadable materials
- Never upload OTF or TTF fonts for use on websites
Webfonts must be served to browsers in order to render text, so they are inherently accessible at a technical level. These practices help reduce unintended access while maintaining performance and compatibility.
If you’re unsure how to implement webfonts, we’re happy to point you in the right direction.
You can start using your new fonts with just a few clicks!
In Apple macOS
- Locate and unzip the font archive.
- Double-click the unzipped .OTF file.
- Click ‘Install’ to add the font to FontBook. Alternately, use a third party font management utility for font installation.
- Restart applications that don’t auto-update their font menus when a new font is installed.
In Microsoft Windows (7 and newer)
- Locate and unzip the font archive.
- Right-click on the font file and select ‘Install.’ Alternately, use a third party font management utility for installation.
- Restart applications that don’t auto-update their font menus when a new font is installed.
CUSTOM TYPE DESIGN
Yes, custom type design is at the heart of what we do here! In fact, every year we develop about a dozen bespoke typefaces for organizations of all sizes. Each commission is true-drawn and perfectly tailored for its particular function, product, or system.
If you have a project in mind, get in touch. We’re happy to discuss scope, timelines, and pricing.
Custom font pricing varies depending on the scope of the project — such as the number of styles, character set, technical requirements, and timeline.
We aim to provide fair, transparent pricing based on the actual work involved. If you have a project in mind, feel free to reach out. We’re happy to provide a quick estimate and help you determine the best approach.
Timelines vary depending on the scope of each project. As a general guide, custom typeface development can range from a few weeks to a few months. We work closely with branding teams and ad agencies and are accustomed to delivering high-quality work on tight schedules. Decades of experience allow us to move efficiently and adapt to real-world timelines, including for quick-turn projects when needed.
If you have a specific deadline that needs to be met, contact us and we can advise on the best options for a successful outcome.